The Company’s Management has developed a Quality Policy with the aim of providing high quality services using effective ways of fulfilling its obligations towards its customers, so that it is always competitive.

Through our Quality Policy, our company is committed to:

  • Producing high quality products
  • Delivering the products in the desired time and covering the clients’ needs
  • Meeting the expectations of stakeholders
  • Taking the necessary measures to comply with the legal requirements relating to employee safety and the operation of the company
  • Providing all the resources necessary for safeguard the integrity of customer-owned products
  • Covering all privacy issues relating to any intellectual or commercial property of a client
  • Covering all the requirements of the international standard ISO 9001:2015
  • Developing conditions of mutual trust and cooperation with its suppliers
  • Constantly monitoring and participating in the developments of its industry
  • Effectively addressing and meeting the existing and anticipated education, training and specialization needs of the employees
  • Providing the necessary resources to maintain and improve the efficiency of the company’s Quality System
  • Collection ability of operating and performance results for the purpose of setting Quality objectives that are reviewed at regular intervals with the aim of continually improving the Company’s operations

The tool through which the company implements, controls and adjusts, where is necessary, the Quality Policy is the Quality System that has developed and implemented.

The validity and recognition of the Quality System is achieved through its certification by an Independent Certification Body in accordance with the international standard ISO 9001: 2015.

For the implementation of the Quality Policy, the company considers that the active participation of the employees in the observance, development and documentation of all the processes is required by the Quality System. All employees of the company contribute to the effective implementation and improvement of the quality system.

Michalis Anagnostou